Frequently Asked Questions

Quick answers to common questions about staying with KOULING.

How do I book a room?
Book directly on Trip.com, Agoda or Booking.com — links are on each hotel page and the booking page.
Do you speak English?
Yes. Our staff speak English and are happy to help international guests.
Is there free Wi-Fi?
Yes, all our hotels offer free high-speed Wi-Fi in every room.
Do you offer laundry?
Yes, free laundry facilities are available at all KOULING hotels.
How far are you from the metro?
KOULING Ruiyue is 5 metres from Guogongzhuang Station. KOULING Donggaodi is a short walk from Wufutang Station.
Can I check in late?
Yes, please contact us in advance and we will arrange your late check-in.
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