# Frequently Asked Questions

> Quick answers to common questions about staying with KOULING.

## How do I book a room?

Book directly on Trip.com, Agoda or Booking.com — links are on each hotel page and the booking page.

## Do you speak English?

Yes. Our staff speak English and are happy to help international guests.

## Is there free Wi-Fi?

Yes, all our hotels offer free high-speed Wi-Fi in every room.

## Do you offer laundry?

Yes, free laundry facilities are available at all KOULING hotels.

## How far are you from the metro?

KOULING Ruiyue is 5 metres from Guogongzhuang Station. KOULING Donggaodi is a short walk from Wufutang Station.

## Can I check in late?

Yes, please contact us in advance and we will arrange your late check-in.

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Source: https://12001.net/faq/  
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